Big Dude Clothing is committed to making our website accessible and usable for as many people as possible.
We want every customer to be able to browse our products, choose sizes, create an account, use the basket, check out, and contact us without unnecessary barriers.

Our accessibility standard

We aim to make www.bigdudeclothing.com conform with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA.
These guidelines explain how to make websites more accessible for people with disabilities, including people who use screen readers, keyboard navigation, screen magnification, voice recognition software, or other assistive technologies.

What we are doing

We are working to improve accessibility across our website as part of our ongoing design, development, and content work. This includes reviewing:

• keyboard navigation
• screen reader support
• colour contrast
• text resizing and browser zoom
• headings and page structure
• link and button labels
• form labels, instructions, and error messages
• product images and alternative text
• checkout, account, basket, returns, and contact journeys
• compatibility with common browsers and assistive technologies

We do not treat accessibility as a one-time task. We review issues when they are reported and aim to include accessibility checks when we make changes to the website.

Help using the website

If you have difficulty using any part of this website, please contact us and we will do our best to help.
You can email us at: info@bigdudeclothing.com
Please include as much detail as you can, such as:

• the page or product you were trying to use
• what you were trying to do
• what went wrong
• the device, browser, or assistive technology you were using, if relevant

If an accessibility issue prevents you from placing an order, finding product information, using your account, arranging a return, or contacting us through the website, we will try to provide the information or service through an alternative method.

Third-party services

Some parts of the website may use third-party services, such as payment providers, delivery services, social media features, review tools, or fraud-prevention tools. We aim to choose services that support accessibility, but we may not control every part of their code or content.
If you experience an accessibility issue with a third-party feature on our website, please let us know so we can investigate and, where possible, provide an alternative way to complete the task.

Feedback and complaints

We welcome feedback about the accessibility of our website.
If you find an accessibility problem, or if you think we are not meeting accessibility requirements, please contact us at: info@bigdudeclothing.com
We aim to acknowledge accessibility feedback within 2 business days and provide an update as soon as reasonably possible.

Statement review

This accessibility statement was last reviewed on 18 June 2026.
We intend to review this statement at least once a year, or sooner if we make significant changes to the website.